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Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned like:
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Once your return is received and inspected, you will receive an email notification confirming receipt of your returned item and whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days. Delivery costs will be deducted from the refund amount.
If you haven’t received your refund yet:
If you’ve completed these steps and still haven’t received your refund, please contact us at Refund@andanifortune.com.
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or the size does not fit.
To request an exchange for the same item, email us at Exchange@andanifortune.com.
Shipping Returns
To return your product, please log a return on our website.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Need Help?
For any questions related to refunds or returns, contact us at Refund@andanifortune.com.
Once your return is received and inspected, you will receive an email notification confirming receipt of your returned item and whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days. Delivery costs will be deducted from the refund amount.
If you haven’t received your refund yet:
If you’ve completed these steps and still haven’t received your refund, please contact us at Refund@andanifortune.com.
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or the size does not fit.
To request an exchange for the same item, email us at Exchange@andanifortune.com.
Shipping Returns
To return your product, please log a return on our website.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Need Help?
For any questions related to refunds or returns, contact us at Refund@andanifortune.com.
